Sprinklr, Inc. (CXM) - Stock Analysis
Last updated: Jan 19, 2026
Research Idea
Research content for general circulation. Not individualized advice. Methodology & Disclosures
Sprinklr exhibits positive near-term momentum driven by recent Q3 earnings beat, strategic AI product advancements, expanded key partnerships, leadership upgrades, and a steady uptrend with 9% price gain over past month, offering a risk/reward favorable tactical AI growth play.
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AI Analyst Overview
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Valuation Metrics
Fundamental Analysis
Key Financial Insights: ⢠High gross margins ⢠Quarterly margin collapse ⢠Large deferred revenue High gross margins and solid FY cash flow are offset by a sharp recent quarterly margin collapse, large deferred revenue and high OPEX, leaving modest leverage but elevated EV multiples that price in continued performance.
Price Behavior
Key Price Behavior Insights: ⢠Downward trend ⢠Lower highs/lows ⢠Support zone present Support Level: $7.20â$7.30 Resistance Level: $8.04 Over the last month CXM has trended downward from about $8.04 to $6.62, showing weakening bullish momentum with potential support near $7.20â$7.30.
Sentiment & News
Key News Insights: ⢠Insider sales ⢠Institutional buying ⢠AI recognition Sprinklr saw mixed insider activityâCEO and GC sold shares while a director exercised optionsâcoupled with institutional buying and an AI award recognizing its platform.
AI Summary
Sprinklr is effectively a highâmargin, selfâfunding enterprise software turning from a growth story into an executionâsensitive operator where nearâterm margin recovery and consistent conversion of large deferred revenue â not multiple expansion â will determine whether the current valuation reârates higher or collapses.
Description
Sprinklr is an enterprise cloud software company that provides a unified customer experience management platform for collecting and analyzing unstructured customer data across modern and traditional channels. Its suite combines capabilities for customer research, service case handling, marketing and advertising campaign management, and social engagement, supported by professional, managed and training services. The company was founded in 2009 and is headquartered in New York, New York.
Idea History
| Date | Close | Ticker | Company | Summary | Status | P/L |
|---|---|---|---|---|---|---|
| Dec 5 | Dec 12 | CXM | Sprinklr, Inc. | Sprinklr exhibits positive near-term momentum driven by recent Q3 earnings beat, strategic AI product advancements, expanded key partnerships, leadership upgrades, and a steady uptrend with 9% price gain over past month, offering a risk/reward favorable tactical AI growth play. | Closed | +3.2% |